Terms and Conditions

Terms and Conditions for Best Air Duct and Dryer Vent Cleaning LLC

Effective Date: January 21, 2025

Welcome to Best Air Duct and Dryer Vent Cleaning LLC! These Terms and Conditions (“Terms”) govern your use of our website www.bestairductanddryerventcleaning.com and the services we offer, which include air duct cleaning and dryer vent cleaning (collectively, the “Services”). By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

Please review the following Terms carefully before using our website or engaging with our services. If you have any questions or concerns, feel free to contact us at [email protected].

1. Services Provided

Best Air Duct and Dryer Vent Cleaning LLC offers the following services:

• Air Duct Cleaning: We provide professional cleaning of air ducts to ensure a clean, safe, and efficient air circulation system in your home or business.
• Dryer Vent Cleaning: We offer dryer vent cleaning services to remove lint and debris from your dryer vent, helping to prevent fire hazards and improve dryer efficiency.

All services are subject to availability and pricing outlined on our website or through direct communication with our team.

2. Use of Our Website

By using our website, you agree to comply with all applicable laws and regulations, including those governing online conduct and acceptable content. You are prohibited from:

• Using the website for any unlawful purpose or in violation of any applicable local, state, or national law.
• Attempting to interfere with, damage, or disrupt the website or any related systems or networks.
• Posting or transmitting any unlawful, defamatory, obscene, or otherwise objectionable content through our website.

We reserve the right to modify, suspend, or discontinue the website or any part of it at any time, without notice.

3. Account Registration and Security

To access certain features of the website or schedule services, you may be required to create an account with us. When creating an account, you agree to:

• Provide accurate, current, and complete information about yourself as prompted during the registration process.
• Maintain the security and confidentiality of your account credentials (username and password).
• Immediately notify us of any unauthorized access to your account or any other breach of security.

You are responsible for all activities that occur under your account, whether or not you authorized them. We are not liable for any loss or damage arising from unauthorized access or use of your account.

4. Service Fees and Payments

• Pricing: All prices for our services are displayed on the website or will be provided to you upon request. Prices may vary depending on the scope and location of the service.
• Payment: We accept payment through various methods as indicated on the website. Payments for services must be made at the time the service is rendered, unless otherwise agreed upon.
• Refunds: Once services are completed, payments are non-refundable except in cases where the service was not performed as agreed or was unsatisfactory. Refunds are subject to our review and approval. If the service is not as agreed upon, you must notify us immediately for review.
• Payment Failure: If payment fails (e.g., credit card decline, bounced check), the client agrees to pay any outstanding amount within 15 days from the service date. If payment is not received, we may suspend or cancel further services.

5. Service Availability and Scheduling

Our team will make every effort to provide services at a time that is convenient for you. However, service availability depends on scheduling and location, and we cannot guarantee specific dates or times.

• We may cancel or reschedule appointments in the event of unforeseen circumstances (e.g., weather conditions, emergencies).
• You agree to provide access to the premises where services will be provided at the scheduled time and date.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Best Air Duct and Dryer Vent Cleaning LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our services or website, even if we were advised of the possibility of such damages.

Our liability for any claim related to the services or website shall not exceed the total amount paid by you for the specific service at issue.

We do not warrant that the services provided will completely eliminate all issues or prevent future problems. For example, the cleaning of air ducts or dryer vents may not completely resolve underlying issues like severe mold, damaged ductwork, or fire hazards if those conditions were not explicitly addressed during service. Any warranties are limited to the re-performance of the services, and no further liability is accepted by us.

7. Indemnification

You agree to indemnify, defend, and hold harmless Best Air Duct and Dryer Vent Cleaning LLC, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with:

• Your use of our website or services.
• Any violation of these Terms.
• Any violation of applicable laws or third-party rights.
• Damages caused by pre-existing conditions (e.g., mold, pests, faulty systems) not disclosed to us prior to service.

8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.

9. California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a resident of California, you have certain rights under the CCPA and CPRA. These rights include the right to access, delete, and correct your personal information, as well as the right to opt out of the sale of personal information (although we do not sell personal information). For more details on how we handle personal data, please refer to our Privacy Policy.

10. Force Majeure

Best Air Duct and Dryer Vent Cleaning LLC shall not be liable for any failure or delay in performance of its services due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, or government orders. In such cases, we will make reasonable efforts to notify you and reschedule services as soon as possible.

11. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California. Any disputes arising out of or related to these Terms will be resolved through binding arbitration in California, except that we may seek injunctive relief in any court of competent jurisdiction.

You agree to resolve any disputes or claims through arbitration instead of in court. If a court finds that any provision of this Agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect.

If any legal action or arbitration is necessary to enforce or interpret these Terms, the prevailing party will be entitled to recover reasonable attorneys’ fees and costs.

12. Intellectual Property

All content on our website, including text, images, logos, trademarks, and software, is the property of Best Air Duct and Dryer Vent Cleaning LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any of this content without our prior written consent.

13. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for any reason, including if you violate these Terms.

14. Professional Licensing

Best Air Duct and Dryer Vent Cleaning LLC complies with all local and state regulations governing air duct and dryer vent cleaning services in California. Our team members are trained and certified as required by applicable law. If you have any questions regarding our qualifications or certifications, please contact us directly.

15. Changes to These Terms

We reserve the right to update, modify, or change these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review these Terms periodically to stay informed about any changes.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Best Air Duct and Dryer Vent Cleaning LLC
Email: [email protected]

By using our website or services, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our website or services.