Privacy Policy

Privacy Policy for Best Air Duct and Dryer Vent Cleaning LLC

Effective Date: January 21, 2025

Best Air Duct and Dryer Vent Cleaning LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.bestairductanddryerventcleaning.com, and interact with our services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website or interact with our services:

• Personal Identification Information: When you contact us via email or submit forms on our website, we may collect personal information such as your name, email address, phone number, and other information you provide.
• Non-Personal Identification Information: We may collect non-personal information, such as your browser type, language preferences, referring site, and the date and time of each visitor request. This information helps us understand website usage trends and improve our site.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences and understand how you interact with our site. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries and communicate with you about your requests.
• To improve and personalize the user experience on our website.
• To analyze website traffic and trends to optimize performance.
• To send marketing communications if you have opted in to receive them.
• To comply with legal obligations, enforce our terms and conditions, and protect our rights and safety.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following entities for the purposes described in this Privacy Policy:

• Service Providers: We may share information with third-party vendors or service providers who help us operate our website, conduct business, or provide services on our behalf. These providers are obligated to protect your information and use it only for the services they perform for us.
• Legal Compliance: We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of that transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights regarding their personal information:

1. Right to Know: You have the right to request the following information about your personal information that we have collected:

• The categories of personal information collected.
• The specific pieces of personal information collected.
• The categories of sources from which we collected your personal information.
• The purposes for which we collect and use your personal information.
• The categories of third parties with whom we share personal information.

2. Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
3. Right to Opt-Out of Sale: We do not sell your personal information to third parties. If this changes in the future, we will give you the opportunity to opt-out of the sale of your information.
4. Right to Correct: You have the right to request that we correct inaccurate personal information.
5. Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA/CPRA. This means we will not deny services, provide different prices, or offer a lower level of service because you have exercised your privacy rights.
6. Exercising Your Rights: To exercise any of the above rights, please contact us at [email protected]. We may ask for additional information to verify your identity.
7. Authorized Agents: If you wish to have an authorized agent exercise your rights on your behalf, please provide written authorization for the agent to act on your behalf.
8. Data Retention: We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law.
9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the user experience on our website. Cookies are small files placed on your device that allow us to collect non-personal data about your interactions with our website.

• Types of Cookies We Use:
  • Essential Cookies: These are necessary for the functioning of our website and cannot be disabled.
  • Performance Cookies: These collect information about how visitors use our website, such as which pages are visited most frequently.
  • Functional Cookies: These allow us to remember choices you make on the site, like your language preferences or login details.
  • Targeting Cookies: These are used to deliver personalized advertisements and track the effectiveness of ads.

You can manage cookie settings through your browser settings. If you choose to disable cookies, some features of the website may not function as intended.

7. Third-Party Services

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of third-party websites.

We may also use third-party services, such as Google Analytics and Google Ads, to track and analyze website usage, as well as deliver advertisements. These services may collect information using cookies and other tracking technologies. For more information, please review Google’s Privacy Policy and Terms of Service.

8. Google Ads

We comply with Google Ads policies and best practices to provide users with relevant advertisements while respecting their privacy. As part of our Google Ads campaigns, we may use Google’s remarketing services, which allow us to show ads to users who have previously visited our website. These ads may be displayed on Google’s network or third-party websites. For more information on how Google uses cookies for remarketing purposes, visit the Google Ads Help Center.

You can manage your ad preferences through Google’s Ads Settings or by visiting the Network Advertising Initiative Opt-Out Tool.

9. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our website or services, you consent to the transfer of your information to the United States.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Best Air Duct and Dryer Vent Cleaning LLC
Email: [email protected]